Privacy Policy
- Document Number
- PP15
- Document Name
- Privacy Policy
- Effective Date
- 11/30/2023
- Last Updated
- 10/15/2026
- Document Status
- Active
1. PURPOSE
This Policy describes the information that we gather from you on the Service, how we use and disclose such information, and the steps we take to protect such information. By using the Service, you consent to the privacy practices described in this Policy.
2. Scope
This policy applies to all customers and entities on our service. This Policy is incorporated into and is subject to illuminote, inc. DBA: illuminote (“illuminote ”, “we,” or “us”) Terms of Use.
2. Information Collection
2.1. User-provided Information.
When you use the Service, you may provide and we may collect what is generally called “personally identifiable” information, or “personal information,” which is information that specifically identifies an individual. Examples of personal information can include name, email address, mobile phone number, and login information. You may provide us with personal information in various ways on the Service. For example, you provide us with personal information when you register for an account, use the Service, or send us customer service-related requests.
2.2 “Activation" Information.
When you sign up with the Service, we may send one or more small text file(s) containing a string of alphanumeric characters, or similar code to your Devices. Some of this code may remain on your Devices and may be used by your browser or Devices on subsequent visits to the Service. Please note that disabling this code may prevent you from accessing some of the functionality and offerings available via the Service.
2.3 “Automatically Collected" Information. When you use the Service, we may automatically record certain information from your device by using various types of technology, including “clear gifs" or “web beacons.” This “automatically collected" information may include your IP address or other device address or ID, web browser and/or device type, and the dates and times that you visit, access, or use the Service. We collect and retain relevant device, IP address, login and workflow activity information for service operation, security, fraud prevention and audit records.
2.4 Integrated Services.
You may be required to access or register for the Service through the use of your user-name and passwords for certain services provided by third parties (each, an “Integrated Service”), or otherwise have the option to authorize an Integrated Service to provide personal information or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access your name, email, login information or phone number, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy.
2.5 Information from Other Sources.
We may obtain information, including personal information, from third parties and sources other than the Service. If we combine or associate information from other sources with personal information that we collect through the Service, we will treat the combined information as personal information in accordance with this Policy.
3. How we use the information we collect.
We use information we collect on the Service in a variety of ways in providing the Service and operating our business, including the following:
- We use the information that we collect on the Service to operate, maintain, enhance, and provide all features of the Service.
- We use the information that we collect on the Service to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.
- We may use your email address or other information we collect on the Service (i) to contact you for administrative purposes such as customer service, to address intellectual property infringement, right of privacy violations or (ii) to send communications, including updates.
- We may use “cookies” information and “automatically collected” information we collect on the Service to: (i) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service; (ii) monitor and analyze the effectiveness of Service.
4. When we disclose information.
Except as described in this Policy, we will not disclose your information that we collect on the Service to third parties without your consent. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
We may make certain automatically collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; or (ii) for business purposes.
We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
Information about our users, including personal information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Released final documents and information printed in them may be viewed and saved without signing in through their public verification link or IDN; drafts, held packages and protected identity records are excluded.
Account deletion does not necessarily erase records retained for legal obligations, notarial records, fraud prevention, disputes or legal holds. Contact support about access or deletion requests; no fixed automatic deletion period is promised.
5. Use of your personal information by Third Parties
The Service may contain features to link to third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
6. Copyright
ILLUMINOTE DOES NOT PERMIT COPYRIGHT INFRINGING ACTIVITIES AND INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS ON ITS SERVICE, AND ILLUMINOTE WILL REMOVE ALL INFRINGING CONTENT IF PROPERLY NOTIFIED THAT SUCH CONTENT INFRINGES ON ANOTHER'S INTELLECTUAL PROPERTY RIGHTS.
illuminote respects the intellectual property rights of others, and it is our policy to respond to claims of alleged infringement that complies with the Digital Millennium Copyright Act (the "DMCA"). If you believe that your information has been copied in a way that infringes your copyrights, please email us at support@illuminote.io and provide all relevant details, including the exact location of the material claimed to be infringing your rights, reasonable evidence of such pleaded rights, and any other information as may be required.
7. Data Security
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personally identifiable information. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically We may post a notice through the Service if a security breach occurs.
Related Policies: illuminote - PP10-Data_Security_ Policy for more details.
This policy will be amended as necessary.
For more information contact support@illuminote.io